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Ethos is a winning investment opportunity for any corporation or investor willing to invest in IT business solutions. In addition, Ethos is a first choice for international companies that need to access the Middle East. Below is a set of reasons that drive you to invest in Ethos.
High Profit Margins
The main reason to invest in Ethos is that the company is built on processes that fit a "high profit margin criteria". Each process is measured to balance a secure happy customer from one side and to generate high
profit margins from the other side.
Human Resources
Ethos resources are benchmarks in their fields. Ethos is the
founder of a lot of open source initiatives in the Middle East. Ethos developers
help teach new students and fresh graduates on open source technologies. A lot
of the students who are trained by Ethos have become achieving employees in the
organization. The continuous training and evaluation schedules help our team stay up-to-date and ready for the ever changing IT world.
Ethos has a production center in the Berytech technology
poles in Beirut. The produciton center is adjacent to a leading technology university
in Lebanon (USJ – ESIB). This helps Ethos get the finest software engineers and
project managers.
Processes
Processes holds Ethos steady. The growth
of the company is accompanied with strict and clear delegation processes. Since all
processes are documented, delegation and training is extremely fast and
self-learnt. Ethos has processes for prospecting, proposal development, sales,
contract initiation, project start-up, and project status reporting and project
delivery. In parallel, the company has developed questionnaires for need
assessment, technical specifications and change requests.
Ethos processes are very well documented and communicated to
increase efficiency of managers and team leaders.
Systems and Documentation
In addition to process documentation, Ethos has worked to implement
an internal contract management system to manage all the correspondence between
customers, suppliers and partners. All physical contracts are set in archive
boxes after scanning and indexing.
An online Customer Relationship Management (CRM) system
is used to track sales opportunities and customer data. Partners, salespeople
and support centers use this system to manage customer satisfaction.
An online project management tool is built to help collaboration among Ethos staff from one side and among Ethos suppliers from the other side. The PM tool is fundamental when it comes to offshore outsourcing.
Ethos also runs an online e-mail, chat and calendaring
system to automate collaboration. Ethos
has processes to manage emails. Each email has to be indexed under a certain
project folder to help transfer project correspondence easily when it comes to project
transfer from one resource to another.
Software Products
Ethos has a vision to be a one-stop-shop for enterprise
solutions. Today, Ethos provides a whole suite of products to manage enterprise content.
In 2009, Ethos will introduce the full enterprise suite that
will include Enterprise Resource Planning, Customer Relationship Management
and Business Intelligence. For more details check our Enterprise Road Map
2009 .
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